WMS Help

How do I clear my browser cache?

To clear your cache in Internet Explorer 7 :
  1. Log out of your WMS account. Close all other open browser windows.
  2. From the Tools menu, select Internet Options...
  3. Choose the General tab.
  4. Under Browsing history, click Delete... .
  5. Next to "Temporary Internet Files", click Delete files... .
  6. Click Close, and then click OK to exit.

To clear your cache in Internet Explorer 6:

  1. Log out of your WMS account. Close all other open browser windows.
  2. Click the 'Tools' menu at the top of your browser, and select 'Internet Options.'
  3. Click the 'General' tab at the top of the dialogue box.
  4. Click 'Delete Files' under 'Temporary Internet files.'
  5. Select 'Delete all offline content' by checking the box.
  6. Click 'OK.'

To clear your cache in Firefox 2.0 for Windows:
  1.  Log out of your WMS account. Close all other open browser windows.
  2. From the Tools menu, select Clear Private Data.
  3. Choose Cache.
  4. Click "Clear Private Data now"

To clear your cache in Mozilla Firefox 1.0 and 1.5 for Windows:

  1. Log out of your WMS account. Close all other open browser windows.
  2. Click the 'Tools' menu at the top of your browser, and select 'Options.'
  3. Click 'Privacy.'
  4. Click 'Clear Cache Now' under the 'Cache' tab.
  5. Click 'OK.'

To clear your cache in Mozilla and Netscape:

  1. Log out of your WMS account. Close all other open browser windows.
  2. Click the 'Edit' menu at the top of your browser, and select 'Preferences.'
  3. Click the '+' next to 'Advanced.'
  4. Select 'Cache' under 'Advanced.'
  5. Click 'Clear Cache.'
  6. Click 'OK.'

To clear your cache in Safari:

  1. Log out of your WMS account. Close all other open browser windows.
  2. Open the 'Safari' menu on your browser's toolbar.
  3. Select 'Empty Cache.'
  4. Click 'Empty' in the dialogue box.
Remember, if your question is not answered here you can use our "Support Tickets" feature under "Help" for further assistance.