WMS Help

Welcome to the WMS FAQ's

Content Editing

Current most frequently asked Content Editing questions:

1. Why do I keep getting a URL error message when trying to create a new page?
2. Can I insert images into the text editor?
3. How do I delete a Page or Folder?
4. How do I add external links?
5. How do I copy a Page?

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Libraries

Current most frequently asked Libraries questions:

1. What is the maximum size of a file that I can upload to the WMS libraries?
2. Is there a limit to the amount of files I can store in the WMS libraries?
3. How do I upload a PDF file?
4. How do I replace any existing PDF in the WMS libraries with a new version?
5. Can I upload files directly to the WMS using FTP software?

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Publishing

Current most frequently asked questions:

1. Why can't I publish a page?
2. I can't preview certain pages, will they still publish?
3. I have published a new page, but it is not available from all of the navigation menus?
4. What does the function "publish all" do?
5. How do I publish multiple pages at the same time?

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User Management

Current most frequently asked User Management questions:

1. How do I create a new user account?
2. How do I set up a user role as an administrator?
3. I've set up a new editor, but they cannot create a new page?

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Support

Current most frequently asked Support questions.

1. I've forgotten my password?
2. I cannot login using my registered email address?
3. How do I open a support ticket?
4. What is the response time for a new ticket I have opened?
5. How do I clear my browser cache?

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