WMS Help

Welcome to the WMS FAQ's

Content Editing

Current most frequently asked Content Editing questions:

  1. Why do I keep getting a URL error message when trying to create a new page?
  2. Can I insert images into the text editor?
  3. How do I delete a Page or Folder?
  4. How do I add external links?
  5. How do I copy a Page?

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Libraries

Current most frequently asked Libraries questions:

  1. What is the maximum size of a file that I can upload to the WMS libraries?
  2. Is there a limit to the amount of files I can store in the WMS libraries?
  3. How do I upload a PDF file?
  4. How do I replace any existing PDF in the WMS libraries with a new version?
  5. Can I upload files directly to the WMS using FTP software?

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Publishing

Current most frequently asked questions:

  1. Why can't I publish a page?
  2. I can't preview certain pages, will they still publish?
  3. I have published a new page, but it is not available from all of the navigation menus?
  4. What does the function "publish all" do?
  5. How do I publish multiple pages at the same time?

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User Management

Current most frequently asked User Management questions:

  1. How do I create a new user account?
  2. How do I set up a user role as an administrator?
  3. I've set up a new editor, but they cannot create a new page?

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Support

Current most frequently asked Support questions.

  1. I've forgotten my password?
  2. I cannot login using my registered email address?
  3. How do I open a support ticket?
  4. What is the response time for a new ticket I have opened?
  5. How do I clear my browser cache?

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Remember, if your question is not answered here you can use our "Support Tickets" feature under "Help" for further assistance.